Privacy Policy
Agentyis, operated by ITC Solutions Australia PTY LTD, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website agentyis.com or use our services. We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Last updated: 1 January 2026
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. This includes your name, email address, phone number, company name, and the content of any messages you send through our contact or quote request forms. We also collect technical information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
2. How We Use Your Information
We use personal information collected via our website for the following purposes: to respond to your inquiries and provide the services you have requested; to send you relevant information about our services where you have opted in to receive communications; to improve our website, services, and user experience; to comply with our legal obligations; and to protect the security and integrity of our website and business operations. We do not sell your personal information to third parties.
3. Cookies and Analytics
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. We use analytics tools to understand how visitors interact with our website, which helps us improve content and functionality. You can control cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our website.
4. Disclosure of Your Information
We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. We may also disclose your information if required to do so by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Agentyis, our clients, or the public.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments. As an ISO/IEC 27001:2022 certified organisation, we maintain rigorous information security management practices across our operations.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When personal information is no longer required, we securely destroy or de-identify it in accordance with our data retention policies.
7. Your Privacy Rights
Under the Australian Privacy Act 1988, you have the right to request access to the personal information we hold about you, request correction of any inaccurate or outdated information, and make a complaint if you believe we have breached the Australian Privacy Principles. To exercise any of these rights, please contact us at contact@agentyis.com. We will respond to your request within 30 days.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page with an updated effective date. We encourage you to review this policy periodically.
10. Terms of Service
Please also review our Terms of Service, which governs your use of our website and services.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at contact@agentyis.com.